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Family-Owned Forging Companies: The Way of the Future?

Less than 200 years ago, metal forging was a family-run industry. Metal forging companies had small shops where families worked together to forge metal. Once the industrial revolution hit in the early 1900s, the metal working industry became in higher demand. Factories had to produce more metal than families could produce on their own, so large manufacturing and

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Over the years, metal forging blossomed into a huge industry with just a few companies monopolizing most of the metal forging production in the world. However, these larger companies lost the personal touch of a smaller business, and had to sacrifice customer service and customization for higher demand and larger orders.

A few metal forging companies still operate on the old family-business principle. These businesses often have less capacity than larger businesses, but they also offer additional benefits over larger companies, such as:

  • Greater order flexibility: You can control the size of your order and make changes at the last minute without complications. Smaller orders will receive the same attention as larger orders.

  • Faster completion times: A smaller business means less customers and more attention to your project.

  • Better attention to small details: The fewer customers a business has the more they can focus closely on the customers they do have.

  • Dedication to customer satisfaction: Smaller businesses work hard to please their customers by satisfying all demands and requires. A small business will go out of its way to please all customers of any size.

If small metal forging businesses can provide these additional services to customers, then it is no surprise that more and more customers will turn to these customer-focused companies. In just a few years, the metal forging industry may return to its family-owned and operated roots of the past.